A Toll Free Number is a telephone number that is billed for all incoming calls instead of incurring charges to the originating telephone number.
The Toll Free Number Service is the IVR service configured with the Toll Free Number. It enables the business owner to receive all calls on a common Toll Free Number and then divert the calls to multiple numbers based on the activity that the caller wishes to accomplish.
The call receiving numbers from the Toll Free number can be multi-locational.
Some important point to remember before taking this service are;
* Incoming calls on this number are not charged to the caller. The charges are paid by the client who has taken the
Toll Free number on rent.
* The incoming calls are greeted with a pre recorded message and then based on the callers activity the call is routed